Need Help?

We encourage you to read our FAQs before contacting customer service with your question. Let us know how we can help by using the info below.

Questions

Please feel free to reach out to us. We are open Monday- Friday, 9 AM- 6 PM ET.

For general help or order status inquiries: info@smathersandbranson.com or 844-952-7319.

For design related questions: custom@smathersandbranson.com.

If you have a question about your design and have already begun working on your Life Belt, click the SAVE/SHARE button in the top right corner of the application and click COPY LINK. Paste this link into your email to custom@smathersandbranson.com so that we can see right where you left off!